Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through  My business is the design and sale of jewellery, design and sale of texture sheets for jewellery makers and the provision of jewellery tuition both online and in person.  


What information do I collect about you?

How will I use the information about you?


Access to your information and correction


Other websites

Changes to my privacy policy

How to contact me

What information do I collect about you?

I collect information about you when you set up an account at or place an order for products or services. I also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will I use the information about you?

I collect information about you to process your order, manage your account and, if you agree, to email you about other products and services I think may be of interest to you.

I use your information collected from the website to personalise your repeat visits to the Joanne Tinley Jewellery website.

I may share your information with logistics providers, such as Royal Mail, but only to allow the processing and delivery of your order.

I will not share your information for marketing purposes with companies outside Joanne Tinley Jewellery.

In processing your order, I may send your details to, and also use information from credit reference agencies and fraud prevention agencies.


I would like to send you information about products and services from Joanne Tinley Jewellery which may be of interest to you, but this will only be done if you have provided your consent at an event or through the sign-up form on the Joanne Tinley Jewellery website or associated Facebook page.

You have a right at any time to stop me from contacting you for marketing purposes. If you have consented to receive marketing, you may opt out or change your newsletter preferences at any time.

If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of every newsletter or contact me and I will remove your details from the mailing list for you.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to me at the address at the end of this policy. I may make a small charge for this service.

I want to make sure that your personal information is accurate and up to date. You may ask me to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of the Joanne Tinley Jewellery website features may not function as a result.

You can read the Joanne Tinley Jewellery Cookie Policy here.

Other websites

The Joanne Tinley Jewellery website contains links to other websites including Etsy, Skillshare and Facebook. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Data Retention

I will not keep your information in a form that identifies you for longer than is necessary  for the purposes described in this policy or as required to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 6 years, the time period UK tax law currently specifies for accounting purposes.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services outside the European Economic Area in order to carry out the purposes described in this policy. In such cases the third-party services used will have adopted the EU-US Privacy Shield.

Changes to this privacy policy

I keep our privacy policy under regular review and I will place any updates on this web page. This privacy policy was last updated on 15th May 2018.


If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. In the UK this is the Information Commisioner’s Office:

How to contact me

Please contact me if you have any questions about this privacy policy or information I hold about you:



Joanne Tinley Jewellery

Fairways House

Mount Pleasant Road



SO14 0QB


Last updated: 14th July 2020 to update business address