Covid-19 Information

Jewellery Orders

All jewellery is thoroughly cleaned before being carefully packaged. There is no reported evidence of Covid-19 being passed on through the postal system.

Commission visits

Visits to the studio for one or two people from the same household can be made by appointment only through emailing studio@joannetinleyjewellery.com or calling 07881 822752. The studio will be cleaned before your arrival, and on arrival you will be asked to wash your hands. You will need to wear either a face mask or a face shield, and I will do the same.

If you are exhibiting Covid-19 symptoms (https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/) or have otherwise been told you need to isolate please rearrange your visit by emailing studio@joannetinleyjewellery.com

Finished commissions will be disinfected before you try them on.

Workshops

In order to make the jewellery workshops as safe as possible for us all during the Covid-19 outbreak the following steps have been put into place:

  • If you are exhibiting Covid-19 symptoms (https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/) or have otherwise been told you need to isolate please rearrange your workshop by emailing studio@joannetinleyjewellery.com. The workshop cancellation policy has been amended at this time to take account of this - please see below.
  • Students will be asked to wash their hands as soon as they arrive to the studios, before eating and drinking, and encouraged to do so regularly during the day – and of course I will be doing the same as well!
  • Face shields or face maskes must be worn when students are away from their benches. Face shields are provided, but students are welcome to bring their own face coverings. I will wear a face shield or a face mask with a perspex section to make it easier for people to understand me when I am teaching.
  • Class sizes will be limited to 6 students until PHE advice suggests otherwise. Students will sit side by side and not face to face at benches, two on each bench, and there will be a perspex screen between each pair of students if the benches are not already separated, although if a pair are from the same household that screen could be removed.
  • Each bench workspace will have its own set of files, saw frame, ring mandrel, nylon hammer, pliers, wire cutters and a few other tools as well, and they will be cleaned before and after each workshop.
  • Tools that have to be shared (for example drills, rolling mill) will be thoroughly cleaned before and after each workshop and also by each student after they have used them. Wipes will be available for students to “top up” the cleaning during the day.
  • Tea and coffee provided will be provided as usual, with handwashing before it is made, plus individually wrapped biscuits and cakes to reduce the risk. As always, students will need to bring their own lunch. Lunch will be eaten at workbenches rather than together at one table to make social distancing easier.
  • As is also required by restaurants I will be keeping a record of workshop attendees in case that information is needed for COVID-19 track and tracing. Of course my records will be kept otherwise as confidential and safe as always.
  • The above Health and Safety is in addition to the usual workshop safety rules of wearing closed-toe shoes, tying long hair back and wearing googles when soldering and other relevant tasks.

Covid-19 amended workshop cancellation policy

  • If your workshop date is within 2 weeks of your email then no refunds can be given but you can move to another workshop within 6 months of your original workshop date.
  • If you workshop date is more than 2 weeks of your email then a refund can be given or you can move to another workshop within 6 months of your original workshop date.